The ultimate guide to making your customers feel appreciated, making your product feel loved, and building a vibrant community. Are you as excited for this as I am? If the answer is yes, then I did my job — I got your attention and I got you pumped. In this case, I did it through sales (or …
When I landed my first startup job, I felt like I knew nothing. Actually, some days I felt like I knew less than nothing. I was nineteen years old, and my previous working experience consisted of tutoring homeschooled kids and picking apples for a living. I had no idea what a quarter was, let alone …
Here’s the bad news: you’ll always be replaceable. People at companies are replaced all the time. Sometimes they’re fired. Sometimes they take new opportunities and move on, and the company’s left scrambling to find someone to take their place. People who appear to be the backbone of a company schism and go elsewhere, and the …
I was 20 years old when I took my first coaching session. On the outside I was smiling, relatively cool, relatively collected. I was acting the part of the coach. I was here to solve problems — I got this. On the inside I was terrified. I was plagued by questions — “Am I qualified …
Humans are fascinated by complexity. Complexity creates richness. It’s a fine balance — too simple and we get bored, too complex and we become confused. But as a general rule of thumb, the more complex something is, the more interesting it is to us, and the longer it can hold our attention. Adding layers of …
Read more “Layered Stories: How to Add Richness to Your Writing”
To be average is to see what exists. To innovate, create, and be above average is to see in between what exists, to what could be. Example of seeing in between: people use social media to connect, and people call taxis to get rides. What if the two were combined, and people used social media …