In 2016, I started a classics book club. We read a number of Greek and Roman works – Sophocles, Aristotle, Plato, Homer, Virgil, to name a few – and met every week to discuss. We had so much fun that, five years later, we still meet on occasion to catch up, talk about life – and …
The following is the list of books I read in 2020. Some of these were re-reads, and a handful I read more than once. I’ve only added books to the list that I actually finished. I started many more books this year. Some weren’t interesting. Others only had a small section that was relevant. My …
This has been (one of) my motto(s) in 2020: build customer experiences so amazing even your customers who aren’t a good fit end up loving you. I had a call once with a customer who was struggling to use my company’s product. This was an on-the-brink, about-to-cut-ties kind of call — but as we were …
In 2018, I recapped my year with a blog post full of memories. This year, I’m recapping my year with a more tangible exploration of growth: the things I accomplished, the ways I changed, the lessons I learned, my favorite memories, and the biggest things I’m carrying with me into 2020. The Things I Accomplished: …
Humans are fascinated by complexity. Complexity creates richness. It’s a fine balance — too simple and we get bored, too complex and we become confused. But as a general rule of thumb, the more complex something is, the more interesting it is to us, and the longer it can hold our attention. Adding layers of …
Read more “Layered Stories: How to Add Richness to Your Writing”
I moved today — for the fifth time in fifteen months. Not far — just across the Ravenel Bridge, from Downtown Charleston to Mt. Pleasant — but the distance almost doesn’t matter. If you’re moving, it’s unsettling and a bother. Also, again — the fifth time in fifteen months. I reused boxes today I used …